Customer Annual Review 2024-25View our year in numbersForeword A few words from Dave, our Director of Housing OperationsRead moreYou told us how you felt about our servicesSee how we're performing for youIntroductionA few words from Juliana, our Chair of the Customer Experience Challenge and Assurance PanelRead moreRepairs completedRepairs and MaintenanceRead moreNeighbourhoodsRead moreSupportFind out moreComplaintsRead moreLongleighFind out moreEstate ServicesFind out moreCustomer FeedbackRead moreof customers are satisfied with our Lettings serviceLettings Find out moreHome Ownership Find out moreCustomer ServicesSatisfied with the way we dealt with your enquiryRead moreRetirement LivingFind out moreSupported LivingFind out moreKeeping you safeFind out moreSustainabilityFind out more