A safe place to call home

Support for residents experiencing domestic abuse

Domestic abuse affects people of all ages, backgrounds, and circumstances. It can take many forms—emotional, financial, physical, or psychological—the impact is always profound, leaving victims feeling trapped, isolated, and unsure of where to turn.

If you or someone you know is living with domestic abuse, it’s essential to know, you are not alone, and help is available.

What is domestic abuse?

Domestic abuse isn’t always physical. It can include:

  • Coercive Control: Manipulating or isolating you from friends and family, monitoring your movements, or controlling your finances.
  • Verbal and Emotional Abuse: Insults, threats, or actions that undermine your self-esteem and confidence.
  • Financial Abuse: Restricting your access to money or resources, leaving you dependent.

If any of this feels familiar, it’s important to remember that abuse is never your fault.

Specialist support tailored for you

As part of our commitment to the safety and wellbeing of all our residents, we have a Specialist Domestic Abuse Intervention Team ready to support anyone affected by domestic abuse.

Here’s how we can help:

  • A listening ear: We understand how difficult it can be to speak out. Our team is trained to listen without judgment and to work with you at your own pace.
  • Safety planning: Whether it’s exploring ways to make your home safer or finding alternative accommodation, we’ll help you consider all the options available.
  • Practical support: From connecting you with local services to assisting with housing-related issues, we’re here to help you navigate the process.
  • Advocacy: We can act on your behalf with agencies like the police, social services, and legal advisors.

How to reach us

Contacting our Specialist Domestic Abuse Team is simple. We’ll ensure your details remain confidential, and your safety is always our priority.

  • Phone: 01202 319119
  • Emergency Contact: If you feel you are in immediate danger, always call 999.

What happens when you reach out?

We understand that taking the first step can feel overwhelming. When you contact us, we’ll:

  1. Listen to your situation.
  2. Discuss your options.
  3. Work with you to decide on the next steps—without pressure or judgment.

If you are experiencing domestic abuse or suspect someone else is, don’t stay silent. By reaching out, you are taking the first step toward reclaiming your life.

Helpful numbers:

Women's Aid - 0117 9444 411

National Domestic Abuse Helpline - 0808 2000 247

National Centre for Domestic Violence - 0800 970 2070

ManKind - 01823 334244

Men's Advice Line - 0808 801 0327

Galop LGBT+ - 0800 999 5428

Forced Marriage Unit - 020 7008 0151

Suzy Lamplugh Trust (stalking helpline) - 0808 802 0300

Respect Helpline (worried about your own behaviour) - 0800 802 4040