Customer Commitments

Take a look at our latest Customer Commitments report, which tells you about how some of our most important services are performing.

In our last Customer Commitments blog we told you that, like many other housing associations across the country, we were dealing with a huge demand for our services.

This has certainly continued over the last few months, and as the colder weather hits, we’re not expecting this to slow down.

We’re doing everything we can to make sure we’re there for you when you need us, while continuing our work to improve your experience with us.

Take a look at our new, easy-to-read Customer Commitment report below to see how we’re doing. including updates on:

• Recruitment
• Customer satisfaction
• Updates on your services