Hi everyone,

Welcome to our autumn edition of Here to Help.

We know that rising household costs continue to put pressure on many families, so we’ve included lots of information about support available if you’re worried about money, energy costs or keeping your home warm this winter.

Inside you’ll also find an update on our move to locality working, which will see us spending more time out and about in your communities, getting to know your neighbourhoods better and responding more quickly to local issues.

Alongside this, you’ll find some heartwarming stories , celebrating the fantastic things customers have been up to over the past few months!

Finally, we’re pleased to share our latest Customer Annual Review, which looks back at what we’ve achieved together over the past year and how your views have helped to make a difference.

As always, thank you to everyone who gets involved and helps us improve our services. Your feedback continues to shape the work we do and the decisions we make.

I hope you enjoy this edition, and remember, if you need us, we’re always here to help.

Jonathan Layzell

Chief Executive, Stonewater