MyHome in your words

What our customers say about MyHome

More than 26,000 customers are using MyHome to report repairs, make payments, update their details and more. Take a look Gemma, from the West Midlands, had to say about using it:

Introducing MyRequests

If you need an answer from us but don’t have time to call us, then MyRequests could give you an answer in minutes.

  • Can I redecorate my home?
  • Can I install a cat flap?
  • Can I install a log burner?
  • Can I have an EV charging point?

So far, around 400 customers have been able to find answers to questions like this and more, all without having to pick up the phone or wait for a response on email or social media.

MyRequests can be accessed through your MyHome account, and can save you a lot of time. The answers will depend on the type of home you live in and where you live, but the system will do all the leg work as it searches through your account for you.

If you can’t get an answer through MyRequests, then you can always follow up through the usual channels.

We’re continuing to develop this service so that you can log more and more simple enquiries through MyRequests in future.

Login or sign up here

MyRewards

Around 8,000 customers are using MyRewards to help themselves to discounts and cashback with more than 500 retailers.

Since January 2022 when MyRewards was launched, customers have saved more than £73,400 on every day items such as groceries, household items, furniture, electrical goods and more.

If you haven’t joined them already, log in or register for MyHome to get started.