Customer guide
How to treat mould
Wipe clean
Wipe clean any small patches of mould as soon as you spot them using an anti-fungal spray and allow it to dry. Never use bleach to clean mould, as this can make the problem worse.
If you can, use paper towels to wipe mould down so you can throw them away after use and prevent spreading more mould around.
You can help it dry out faster by opening the windows and heating the room.
Really bad spots
For heavily affected areas you'll need to clean it with some mould treatment, which you can find in most supermarkets. It's really important that you don't use bleach to clean the mould as this can sometimes make the problem even worse.
You should try wiping the area down with disposable cloths to avoid spreading the spores around. Once it’s clean, allow it to dry.
After treatment
Once it’s clean, you can apply a coat of sealer to the affected area before redecorating it. To prevent it coming back, use some anti-fungal or mould-resistant paint. You can also buy anti-fungal wallpaper paste if re-applying wallpaper. You may need to clean the area regularly until the cause of the mould has been dealt with and re-decorate once you’re confident it’s gone. This could be when a repair has been completed or after you’ve taken some steps to reduce condensation in your home.