More than 7,000 customers joined MyHome to manage their account with us in 2020-21, taking the total to more than 13,000.

MyHome is our secure online service where you can report a repair, check your account, make payments and get information on our services. It was designed and developed with you, our customers, so it’s the easiest and quickest way to handle your everyday needs, on your phone, tablet or computer.

We’re really pleased that so many of you love using MyHome and we will keep adding more features so it’s always the best place to interact with us. Listening to your feedback is how we’ll be able to do that.

MyHome in your own time

Another bonus about MyHome is that it’s always available, so you can use it when and where it’s convenient for you, rather than waiting on the phone.

We’re proud to support a hugely diverse range of customers all over the UK. There are lots of ways to contact us, MyHome is just one of the ways we are working to make it easier and faster for you to get the services that you need.

If you haven’t signed up yet, why not do that now? It only takes a minute. You just need your customer number (which you’ll find on your rent letter from us) and then you can sign up here.