CUSTOMER ANNUAL REVIEW 2023-2405Making some big changesHear from Juliana Crowe- Chair of Customer Experience Challenge and Assurance PanelRead more06Getting to you fasterHelping more customers, quickerRead more07 Working with youFind out how we've been engaging with you to better understand your needsRead more08 Learning from complaintsFind out how we've supported almost 4,000 customers and what we learnedRead more09NeighbourhoodsGrab a cuppa! This is a big one!Read more10 Trying something newA multi-disciplinary team pilotRead more11 A chance to rebuildHello from the Longleigh FoundationRead more12 LettingsMaking sure everyone has a place to call home. Plus, find out about your rights Read more13 RepairsFind out more about the work we do to keep your home safe, secure and comfortable Read more14 SustainabilityLooking after our homes and our environmentRead more15 Supported LivingMore than just a roof over someone's headRead more16 Retirement LivingFrom warm welcomes to striving for changeRead more17 Financial supportMaking sure you know where to turnRead more18 Tenant Satisfaction MeasuresGiving you a closer look at how we look after our homes and deliver our services Read more19 A look at our financesWhere our money comes from and where it goes including what we pay our contractors to deliver your services Read more
